| When looking "under the hood" in the review of vendors and their software products, there are often questions
unique to a customer's situation. Some general questions are: |
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| "What is the vendor's view of the partnering relationship?" |
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| "Will the vendor work with me to achieve my specific system requirements?" |
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| "Does the vendor rely on a third party to implement their software?" |
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| "Beyond the hype - what key functionality is resident in the software now; and
how well does that functionality match my shipping process, current or planned?" |
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| "What is the software's technology profile; and how easily will it blend with my
existing corporate technology profile?" |
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| "How are existing customers using the software?" |
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| We have assembled examples of the questions we have been asked over the years. The questions change
dynamically; new questions are added and others are deleted. Occasionally our answers change as we add to the
software's functionality or implement new systems. |
